This service is currently available, during Practice opening hours (8am – 6.30pm). Econsultations should only be used for non-emergency medical requests. If your request is urgent and during opening hours please contact the surgery on 0151 424 3986 or when the surgery is closed please contact 111.

To reduce demand on our telephone lines please do not to call the practice with regards to an EConsult submitted unless your condition has worsened since submitting the request.

The practice aims to respond to your EConsult within 72 hours of submission and this can be via email, telephone or text.