We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint you can speak with Denise the practices Patients Liaison Officer, complete the online complaint form found under ‘Practice Feedback’ on the website, submit a written letter to the practice, or collect a complaints form from reception.

Please see the below complaints procedure for more information