Community Help and Services

The Halton Health Improvement Team offer a wide range of services to help you improve your health and wellbeing, including support to quit smoking, lose weight and get fit and healthy.

They also offer public health training to local organisations including local authority teams, Public Health, schools and colleges, health & social care, Police & Community Safety, trading standards, voluntary sector and housing associations.

Their services are open to all residents across Runcorn and Widnes.

To find out more about their services please contact them on 0300 029 0029.

The practice also has Health Improvement Team that come into the practice once a week. You can contact the practice to book in with this team.

Widnes Urgent Care Centre

Widnes Urgent Care Centre is a walk in service based on Caldwell Road in Widnes. This service is available to all patients and is open 7 days a week from 7am – 10pm. You can contact them on 01925 946436.

Widnes Urgent Care Centre deal with a range of different ailments such as:

• Minor cuts or wounds
• Sore Throats
• Rashes and Allergic Reactions
• Bites and Stings
• Minor Burns and Scalds
• Coughs and Colds
• Stomach ache, indigestion, constipation, vomiting and diarrhoea
• Muscle or Joint Injuries, such as sprains and strains
• Earache
• Eye Injuries and Infections
• Emergency Contraception
• Prescribed Medication – subject to assessment and clinical need

Chemist’s can deal with a wide range of ailments such as:

Pharmacists can give you advice on a range of conditions and suggest medicines that can help.

They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First). Conditions they can treat as part of Pharmacy First are:

  • earache (aged 1 to 17 years)
  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • shingles (aged 18 years and over)
  • sinusitis (aged 12 years and over)
  • sore throat (aged 5 years and over)
  • urinary tract infections or UTIs (women aged 16 to 64 years)

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other healthcare professional if needed.

They will then update your GP health record.

If you are not within these age ranges, a pharmacist can still offer advice, but you may need to see a GP for treatment.

Our Care Navigators can book you an appointment directly with on of our First Contact Physiotherapists if you have any of the following:

  • All soft tissue injuries, sprains, strains or sports injuries
  • MSK issues both acute or chronic
  • Arthritis – any joint
  • Possible problems with muscles, ligaments, tendons or bone e.g. tennis elbow, carpal tunnel syndrome, ankle sprains
  • Changes to walking
  • Pre/Post orthopaedic surgery
  • Patients currently waiting on physio waiting list
  • Spinal pain including lower back pain, midback pain and neck pain
  • Spinal related pain in arms or legs including nerve symptoms e.g. pins and needles, numbness.

To book contact Reception on 0151 424 3986

Crisis Line

If you need urgent metal health support you can call the 24/7 freephone crisis line on 0800 051 1508 or follow the link below.

Where to get urgent help for mental health – NHS (www.nhs.uk)

Who’s the service for?
This service is for you if:

  • you’re under 18
  • living in Halton
  • you’re worried about either your drug or alcohol use, or someone else’s
    use.

The team can be contacted during the hours of 9am to 5pm from
Monday to Thursday and 9am to 4pm on Friday, call 0151 907 8305.

https://www3.halton.gov.uk/Pages/health/hit/live/mentalhealth/young.aspx